Cookies

This is Our Cookie Policy, which explains how Maison Restorative uses cookies and similar technologies on Our Website www.maisonrestorative.com. It should be read together with Our Privacy Policy, which explains how We handle your personal data more generally.

What Are Cookies?
How We Use Cookies
Your Consent and Choices
The Cookies We Use
Managing Cookies in Your Browser
Changes to This Cookie Policy
Contact and Complaints

1. What Are Cookies?

1.1 Cookies are small text files that a website places on your device (computer, tablet or phone) when you visit. They are widely used to make websites work, or work more efficiently, and to provide information to the site’s owners. Similar technologies, such as data stored in your browser’s local storage, work in a comparable way and are covered by this policy.

1.2 Cookies may be “session” cookies, which are deleted when you close your browser, or “persistent” cookies, which remain on your device until they expire or you delete them. They may be set by Us (“first-party” cookies) or by a third-party service We use (“third-party” cookies).

2. How We Use Cookies

2.1 We keep Our use of cookies to a minimum. We use:

(a) strictly necessary cookies and storage, which are required for the Website to function and to remember your cookie preferences; and
(b) analytics cookies, which help Us understand how visitors find and use the Website so We can improve it.

2.2 We do not use cookies for advertising, and We do not allow third parties to use cookies on Our Website to track you across other websites for advertising purposes.

3.1 When you first visit the Website, We show you a cookie banner. Analytics cookies are not set unless you choose to accept them. If you select “Reject”, no analytics cookies are placed, and any that may already be present are removed. Strictly necessary storage used to remember this choice is always permitted, as the Website cannot work properly without it.

3.2 You can change or withdraw your choice at any time using the “Cookie Preferences” link in the footer of any page, which reopens the banner so you can accept or reject again.

3.3 Your preference is remembered in your browser’s local storage so that you are not asked again on every visit. If you clear your browser data, you will be asked again the next time you visit.

4. The Cookies We Use

4.1 The following table lists the cookies and similar storage used on this Website.

Strictly necessary (always active)

mr-cookie-consent— set by Maison Restorative. Stored in your browser’s local storage to remember whether you have accepted or rejected analytics cookies. Persists until you clear your browser data.

Analytics (only set if you accept)

We use Google Analytics 4, a web-analytics service provided by Google, to collect anonymised information about how visitors use the Website (for example, which pages are most popular and how people move through the site). If you accept, the following cookies may be set:

_ga— used to distinguish individual visitors. Expires after up to 2 years.
_ga_<id>— used by Google Analytics to maintain session state. Expires after up to 2 years.

We also use Microsoft Clarity, a web-analytics service provided by Microsoft, to understand how visitors interact with the Website through aggregated measurements such as heatmaps and anonymised session replays. This helps Us see, for example, which parts of a page people click on and where they may experience difficulty. If you accept, the following cookies may be set:

_clck— set by Microsoft Clarity to keep a persistent identifier for the browser so repeat visits can be recognised. Expires after up to 1 year.
_clsk— set by Microsoft Clarity to link the page views in a single visit into one session. Expires at the end of the session (around 1 day).

4.2 The information generated by these cookies is processed by Google and Microsoft respectively. For more information on how they use this data, see Google’s cookies information and Microsoft’s privacy statement.

5. Managing Cookies in Your Browser

5.1 In addition to the cookie banner and the Cookie Preferences link, you can control and delete cookies through your own browser settings at any time. Most browsers let you see what cookies are stored, delete them individually or in bulk, and block cookies from being set.

5.2 Please note that blocking or deleting some cookies may affect how parts of this Website behave, and you may be asked for your cookie preference again on your next visit. Guidance on managing cookies is usually found in your browser’s “Settings”, “Privacy” or “Help” sections.

6. Changes to This Cookie Policy

6.1 We may update this Cookie Policy from time to time, for example if the cookies We use change. Any changes will be posted on this page, so please check it from time to time to stay informed.

7. Contact and Complaints

7.1 This Website is owned by Maison Restorative, the trading name of Med-Health Limited, a company incorporated under the laws of Jersey with registered number 35404 and having its registered office at 9 Bond Street, St. Helier, Jersey, JE2 3NP.

7.2 If you have any questions about Our use of cookies, please contact Us at care@maisonrestorative.com or write to: Data Protection Manager, Med-Health Limited, 9 Bond Street, St. Helier, Jersey, JE2 3NP.

7.3 If you believe your information is not being handled properly, you have the right to complain to the Jersey Office of the Information Commissioner (JOIC), 2nd Floor, 5 Castle Street, St Helier, Jersey, JE2 3BT. Email: enquiries@jerseyoic.org.

Last updated: 4 June 2026

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